RCN Bill Pay

Accessing Your RCN Account

RCN is a telecommunications company serving Boston, Chicago, Washington D.C., Lehigh Valley, New York City and Philadelphia.

RCN Bill Pay Details

Telecommunications companies charge customers one month in advance based on bundle and quoted service prices. Any charges accumulated during the month, like premium movie purchases or phone charges, will be billed the month after the service was provided.

How to Pay Your Bill

• By phone: The main customer service phone number for RCN bill pay is 1-800-746-4726. This number is open 24 hours a day, seven days a week. Phone payments are likely accepted, but there is no mention as the website is divided into service areas.
• By mail: Send your bill payment to the address on your bill. There is no single billing address listed on the official website. When sending payment, include your personal check with the account number listed on the check. If you no longer have a bill, contact the customer service department at 1-800-746-4726 for the mailing address in your service area.
• Online payments: Online payments are accepted via your online account. Log in on the front page of the official website ^[+]. Your computer location will automatically prompt the nearest RCN location. If that location is incorrect, click the Select button at the top of the screen and choose your location.

Types of Credit Cards Accepted by RCN Bill Pay

We suspect the company will accept major credit cards, including Visa, Mastercard and American Express, but there is no mention of credit card payment details on the official website.

Finding Help to Pay your RCN Bill

Contact customer service at 1-800-746-4726 for help paying your RCN bill pay statement. Payment arrangements are available for some customers. Payment arrangements break the total amount due into equal payments – with a down payment due from some companies. The payment plan will be charged in addition to current monthly charges, so your bill will be higher each month you are paying down the past due debt.

Penalties and Fees for Late RCN Bill Payments

We found no mention of penalties or fees. There will be a late payment fee added to your bill if some or all of the billed amount is not paid by the due date. Most companies, likely including RCN bill pay, will charge a percentage of the total amount due. This means paying as much as you can afford will reduce the late payment fee.