LADWP Bill Pay

Accessing Your LADWP Account

LADWP is the Los Angeles Department of Water and Power. The company provides water and electricity to customers living in the Los Angeles area. The company offers online account registration and maintenance, online bill pay and multiple programs for assistance paying your energy and water bills.

LADWP Bill Pay Details

Water and energy bills are billed on a postpaid schedule. This means you are charged for the previous month’s usage in the following month. You have 19 days from the date on the statement to pay your LADWP bill. Any leftover balance from the previous month will be subject to late payment fees and appear on the following month’s bill.

How to Pay Your Bill

By phone: Customer service is available from 7 a.m. to 10 p.m. Monday to Sunday. You can call 1-800-342-5397 to pay your bill. If you are a commercial customer, call 1-800-499-8840. There is no fee mentioned for processing credit card payments by phone, but some utility companies choose to charge a processing fee.
By mail: If you need to send your LADWP bill pay statement payment by mail, use the address listed on your bill or send payment by check (with an account number written on the check) to:

LADWP P.O. Box 30808 Los Angeles, CA 90030

Online payments: LADWP bill pay does allow online bill pay, but you will need to register for an account ^[+] to pay your bill online ^[+]. The registration process requires you have your bill handy for information like your account number.

Types of Credit Cards Accepted by LADWP Bill Pay

We did not find mention of the credit cards accepted by LADWP bill pay. We suspect the company accepts all major credit cards.

Finding Help to Pay your LADWP Bill

LADWP bill pay offers several programs for customers who cannot pay their bill by the due date. Programs include payment arrangements, low income discounts and senior assistance. LiHEAP, Project Angel and SOS are also available to help you maintain water and energy service.