Dell Bill Pay
Accessing Your Dell Account
Visit the Dell website [+] and enter your username/email address and your password. After signing into your account, access the payment options and make your bill payment.
Dell Bill Pay Details
When you receive your Dell bill, you will notice the charges are for the previous month. All applicable charges and fees are listed on your statement. If you notice charges or fees on your account you do not understand, you will need to contact the customer service department.
How to Pay Your Bill
- By phone: Customers have the opportunity to make a payment by calling the customer service department at 1-800-283-2210. You will need to ensure you make your payment a minimum of two (2) business days before the due date to ensure your account is credited and avoid late payment fees.
- By mail: Send your Dell bill payment to the address listed in your monthly statement. If you do not have the address, send your bill payment to Dell Preferred Account Payment Processing Center P.O. Box 6403 Carol Stream, IL 60197-6403. You will need t allow a minimum of five (5) days in order to process your payment.
- Online payments: If you want to make an online bill payment [+], you will need to sign into your account. After signing into your account, locate the online bill payment tab and make your payment. You have the ability to make a one-time payment or set up your account for recurring bill payments.
Types of Credit Cards Accepted by Dell Bill Pay
You have opportunity to make your Dell bill payment using your Visa, MasterCard, Discover Card or American Express. You also have the ability to use your bank credit/debit card.
Finding Help to Pay your Dell Bill
If you are having difficulties making your monthly bill payment, you will need to contact the customer service department. Although the official website does not offer information relating to assistance programs, when we called the customer service department, the agent explained the payment assistance programs depend on the status of your account.
Penalties and Fees for Late Dell Bill Payments
When you visit the terms and conditions page [+], you will notice information relating to penalties and fees. The fees listed include a late payment fee of $35, a returned check fee of $35. We also noticed your annual percentage rate could possibly increase to 29.99% from 19.99%.