PSNC Energy Bill Pay

Accessing Your PSNC Energy Account

PSNC Energy provides natural gas to customers in North Carolina. Areas serviced include Raleigh, Chapel Hill, Gastonia and Asheville – among other areas. PSNC Energy is part of the SCANA family.

PSNC Energy Bill Pay Details

Your PSNC bill is due each month. If you have a direct gas line, you will likely be charged for the gas you’ve used each month. If you have a tank, you could be charged for the fill-up at the time of usage. The sample bill claims each customer has 27 days from the bill date to make payment.

How to Pay Your Bill

• By phone: Call 1-877-776-2427 to make your PSNC Energy bill payment by phone. The customer service department may charge a fee for making a payment by phone, though no such fee is mentioned.
• By mail: All customers receive an eBill or mailed bill each month. You can pay your bill by sending payment, with the payment stub on your bill, to the mailing address listed on the bill. You can also send the bill stub with a check (write your account number on the check) to:

PSNC P.O. Box 100256 Columbia, SC 29202

• Online payments: There are two ways to pay your PSNC Energy bill pay statement online. You can choose to register for an online account ^[+], or log in to your account ^[+]. You can also choose to pay your bill online through BillMatrix ^[+], but there may be a service charge for using this service.

Types of Credit Cards Accepted by PSNC Energy Bill Pay

Using the BillMatrix payment option, customers can pay using Visa, Mastercard and Discover. Alternative payment options include eChecks and Paypal payments.

Finding Help to Pay your PSNC Energy Bill

We found three assistance programs ^[+] available to customers using PSNC Energy services. The Heat Care Fund, LSNC Energy Assistance and Third Party Notification all help customers resolve PSNC Energy bill pay statements that fall outside of the customer’s means.

Penalties and Fees for Late PSNC Energy Bill Payments

The late payment fee for PSNC Energy is 1% of the total amount due. If the customer pays a portion of the bill, the 1% charge will be based on the amount left unpaid – not the total amount due. There is also a returned payment fee of $25 and a security deposit for some customers, based on a review of the customer’s credit rating.